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ITS Service & Operations

About

We are a diverse team, employing a mix of software developers (Java, Python, full-stack), site reliability engineers and DevOps engineers.  We use Agile-based methodologies for most projects. 

Our current services and projects include the following:

  • The File Replication (FIRE) archive is the archiving infrastructure behind major sequence and image archives, including ENA, EGA, and BioImaging.  It reliably stores long-term files redundantly in both disc and tape-based object stores.
  • Centralised File Transfer Services are used to move data in and out of EMBL-EBI. Protocols supported include ftp, HTTP, Aspera, and Globus Connect Server (gridftp).
  • The Authentication and Authorisation Infrastructure (AAA) service, used by various EMBL-EBI services for user account management and Single Sign On.
  • The IT Service Desk provides first-line desktop and infrastructure IT support across the organisation.

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