Maintaining the central EMBL-EBI websites and ServiceNow platform, and providing web design, development and user experience support.
The Web Development team serves as a central advisory body, providing strategic guidance and expertise in web development, user experience (UX), and web design to the service teams and research groups of EMBL-EBI. Additionally, the team leads the adoption of IT Service Management (ITSM), spearheading initiatives and leveraging the ServiceNow platform to enhance IT service delivery.
Efficient service delivery and management are cornerstones of any successful IT strategy, and at EMBL-EBI, this vision has been brought to life through a comprehensive ITSM (IT Service Management) initiative. Leveraging ITIL best practices and platforms like ServiceNow, EMBL-EBI has reimagined how…
