Leading the evolution of web platforms and digital experience through user-centred digital services, enhanced user journeys, and effective IT service management.
As digital technologies and user expectations evolve, so is our team. Discover how the Web Development is expanding into a broader Digital Experience (DX) function, combining web development, UX, ServiceNow and emerging AI capabilities to create more connected, user-centred digital services across…
At EMBL-EBI, user experience specialists help shape digital services around the people who use them. By understanding user needs, behaviours and challenges, we help create products and services that are clearer, more useful and easier to use.
Efficient service delivery and management are cornerstones of any successful IT strategy, and at EMBL-EBI, this vision has been brought to life through a comprehensive ITSM (IT Service Management) initiative. Leveraging ITIL best practices and platforms like ServiceNow, EMBL-EBI has reimagined how…
Last week we noticed a problem after deploying a new version of the EMBL-EBI homepage. The links to the upcoming events were taking a long time to load. A really, really, long time. It wasn’t that the page was taking a long time to render, but the initial delivery of the HTML…
In 2017 EMBL-EBI moved to using HTTPS by default. This was the guide we wrote for internal teams about the project Summary Web browsers, including the next version of Chrome launching October, are being increasingly assertive to their users that sites not using HTTPS are insecure If we continue to…