Edit
IT Support – IT and Technical Services Head Office

IT and Technical Services Head Office

Home to the Service Desk, IT Security and departmental support services.

The Technical Services cluster brings together the systems, web production and web development teams, and leads the Technology and Science Integration group which works to bring technology from Europe and around the world to further develop and support the Science taking place at EMBL-EBI.

Category: IT Support

Q&A: Graduate Help Desk Engineer

In Technical Services here at EMBL-EBI, we offer a graduate Help Desk Engineer scheme, whereby we employ IT graduates on fixed term three year contracts, to come and work on our IT Support Help Desk. This scheme has proven very successful, with the first two engineers recently completing their…


IT support during the pandemic

For the IT support teams at EMBL-EBI, led by Coordinator Tahir Iqbal, 2020 started off just like any other year, with team members busily working on strategies and project planning. Back in January, the novel coronavirus was in the early phases of its ascendancy, and nobody knew for sure how it…


The A-B of USB-C

What is USB-C? ¯\_(ツ)_/¯ Many new devices are now sporting the shiny new USB-C (USB Type-C) ports, consolidating power, external displays and data over a single, reversible connector.


8 Video conferencing tips: dos & don’ts

Depending on your work, you may find yourself needing to video conference with one or many people. While almost any video platform and kit can work great for one-to-one video calls, I’d like to share lessons learnt in my previous roles and during my time in EMBL-EBI’s Web Development…

Edit