Zoom

Zoom is a video communication platform that we will be using to host the course. Details and tips and tricks can be found in this document. Some of you may use Zoom on a regular basis whereas some of you might not be familiar with it. This document is useful for tips and tricks for Zoom but this also details how we will be using the platform throughout the course.  

Joining Zoom

To access Zoom click on the session link which can be found on the programme tab. This should open up the Zoom web browser. We would recommend using the desktop app rather than the browser and suggest downloading this before the course.  If you already have Zoom downloaded, we recommend ensuring it is up to date, as later versions have extra functions.

Once you are in Zoom

The course link will remain the same for the duration of the course. Please ensure your name displayed is your full name that you registered with (no nicknames please) so we know who you are and can admit you into the room.

• Please arrive five minutes before the session.  
• If you are having trouble connecting, use the slack channel #technical_support  
• Please turn off all other internet-using devices (particularly video streaming) so you get the best signal you can for the session  
• Please mute yourself when joining to avoid feedback. The trainers will let you know how best to ask questions during the session  
• Zoom breakout rooms will be used during some sessions. The trainers will explain more about how this will work and how to ask for help.  

Tips and tricks