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Why does user experience matter in the life sciences?
Within the life sciences, user experience design is about making services and products that:
- Help researchers do their work
- Provide utility and access to relevant data to answer their research questions
- Work smoothly and do not get in the way
To design products and services that meet these requirements, you need to understand the context of how users interact with your product or service:
- What are researchers trying to do?
- How do they describe their work?
- Where do they work?
- What challenges do they face?
- What workarounds do they use?
Conducting different types of user research to answer these questions will give you a solid foundation to design and build products and services for the life sciences community.