What is user experience design?

User experience is somewhat intangible, and perhaps unmeasurable, but there are a number of useful models that can help us consider the experience that someone has when they interact with, for example, a device or a website.

Figure 1 The “user experience honeycomb“, devised by Peter Morville.

For EMBL-EBI, there are other elements that can be added to the honeycomb. These additions cover software properties that our user require or expect when interfacing with our webpages, data and scientific tools.

Figure 2 UX honeycomb that defines key elements for scientific software and tools, produced by Francis Rowland.