Elements of user experience
An alternative view of user experience was suggested by Jesse James Garrett and is shown below. Click on the image to open it in a larger size.
Figure 3 Image from "The Elements of User Experience" by Jesse James Garrett.
Practically speaking, in the domain of biosciences at least, user experience design is about making services and products that help researchers do their work; that provide utility, and access to huge archives of biological data; that work smoothly and don’t get in the way.
In order to do this, we need to learn about real context-of-use: what are researchers trying to do? How do they describe their work? Where do they work? What challenges do they face? What workarounds do they use? Doing what we can to answer these questions gives us a solid foundation for building products for the scientific community.