Overview FAQs

FAQs

Contact us for support, feedback or to report any issues.

  • The query I want to perform isn't available in your documentation. Can you add this?

    Sure. If there's an operation you perform regularly, feel free to contact us to get this included in the list of queries.

  • The query I am using doesn't include some information that I require. Can this be appended to the output?

    If you're using a query but feel there is additional data you require in the output from the original cif file, get in touch with us to have it included

  • Can I perform batch queries?

    Currently, the server does not support POST requests for multiple PDB entries. If you'd like to perform batch requests, talk to us with your usage scenario and we may add this.