Support and training

We try to provide comprehensive information about using ENA's services throughout our web pages. For information on submitting data, please visit here. Information on searching and downloading ENA's data is also available.  Additionally, you can:

  • Learn how to submit data to ENA as well as search and download data though attending one of our training events.
  • View one of our training videos or work through a tutorial to learn more about ENA services independently.
  • Find a quick answer to a question using our frequently asked questions.

For any help that you haven't been able to find on our pages, please contact us.

You can also check our FAQs, Guidelines and Tips repository (in progress) which breaks various tasks down into simple steps.

Latest ENA news

11 Oct 2017: Read data download issues resolved

Read data download issues previously affecting ftp.sra.ebi.ac.uk and fasp.sra.ebi.ac.uk services now resolved.

06 Oct 2017: ENA read data download issues

Issues with read data download from ftp.sra.ebi.ac.uk and fasp.sra.ebi.ac.uk

04 Oct 2017: ENA Release 133

Release 133 of ENA's assembled/annotated sequences now available