Support and training

We try to provide comprehensive information about using ENA's services throughout our web pages. For information on submitting data, please visit here. Information on searching and downloading ENA's data is also available.  Additionally, you can:

  • Learn how to submit data to ENA as well as search and download data though attending one of our training events.
  • View one of our training videos or work through a tutorial to learn more about ENA services independently.
  • Find a quick answer to a question using our frequently asked questions.

For any help that you haven't been able to find on our pages, please contact us.

You can also check our FAQs, Guidelines and Tips repository (in progress) which breaks various tasks down into simple steps.

Latest ENA news

12 Jul 2017: Submission service maintenance - 14/7/17 to 17/7/17

Webin submission services will not be available between Friday 14/7...

07 Jul 2017: Update to Aspera server

EBI has built a new Aspera server on up-dated hardware with the latest Aspera version and configuration. This should improve...

06 Jul 2017: ENA Release 132

Release 132 of ENA's assembled/annotated sequences now available

30 Jun 2017: Taxon support for sequence, WGS and assembly in ENA Browser Tools

You can now download sequence, WGS and assembly data by tax ID using ENA Browser Tools

23 Jun 2017: New tools to download data from ENA

Introducing two new tools to make retrieving data from ENA much easier: enaBrowserTools and ENA FTP Downloader.